Clinic Manager

Clinic Manager
Palli Shishu Foundation of Bangladesh (PSF) 
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No. of  Vacancies 1 Job Description / Responsibility
Palli Shishu Foundation of Bangladesh (PSF) has been implementing Surjer Hasi Clinic activities with the technical support from NHSDP. PSF is inviting applications from the qualified candidates for the above position.
Reportable to Project Director
Position Location: At Upazila level Surjer Hashi level
Supervise Medical Officer, Service Promoter, Paramedic, Counselor, Admin Assistant, Clinic Aid, Lab Technician, and other clinic staff.
Programmatic:
Responsible for day to day management and operation of Surjer Hashi clinic and other service delivery points
Set service specific indicators both for clinic and satellite clinic except FP
Conduct monthly staff meetings along with all the staff and review performance against set objective
Periodically meet with CSPs and support them both programmatic and management support including regular supply and their stock.
Ensure all staff are trained and effective in their positions
Ensure quality data - MIS, Financial, Inventory and others generated from the clinic level and routinely analyzed and used in management decision making.
Help Project Director and/or Project Manager for expansion and roll out health services
Ensure that the clinic comply with TIAHRT Amendment. PD 3 and Helms policy
Ensure monthly reports and other periodical reports as required
Ensure compliance of clinical guidelines and protocols
Responsible for maintaining the overall quality of the clinic
Ensure that clinic level Quality circle has been established and functional.
Responsible for maintaining quality of the infrastructure of the clinic as per NHSDP clinic model
Ensure stock balance of drugs and family planning commodities
Visit satellite clinics; observe if satellite clinics are organized as per schedule and guideline. Check if supplies including supplies of RDF are at appropriate level; and if supplies meet the quality standard ensure that QMS has conducted, in collaboration with NHSDP, to all service delivery points to evaluate clinical quality and identify area for improvement, check if services are recorded correctly in the appropriate forms/register
Take exit interview of the customers and take action according to customer’s feedback to increase their level of satisfaction.
Management Functions:
Apply for clinic registration, area allocation/satellite clinic spots from local GOB officials
Liaison with District Technical Committee (DTC) for recommendation of registration renewal.
Liaison with UHFPO to ensure regular supply contraceptive of GOB.
Supervise work of other service providers and Admin Assistant’s work on maintenance of store and fixed assets register, office supplies and their distribution up – to date.
He/She must ensure the clinic and outside of the clinic area clean.
Make necessary arrangement for valid and reliable data recording and reporting with the assistance of other service providers.
Establish linkage with SMC and other commercial medicine and product supplies, get supply of contraceptive and logistic fro them.
Ensure MIS data are accurate and data is routinely analyzed and used in management decision making
Ensure formation and meetings of Static Clinic Advisory Committee and Satellite Clinic Support Groups and (SHCSG) and to hang and use map of catchment’s area of the clinic.
Financial and Logistic:
Ensure the contraceptive and other logistics are procured; ensure proper storage and distribution of contraceptives and medicines
Ensure quality control of such supplies with two months minimum reserve
Ensure adequate transparency in financial control, proper governing and monitoring to the expenditure of funds as per guideline
Operate project bank accounts jointly with any other designated person as per NHSDP guideline
Ensure compliance of audit recommendations and
Ensure reliable accounting and inventory system
Coordination & Public relation:
Make liaison with GOB and other stakeholders for program implementation and represent the clinic in all government and other meetings
Represent Surjer Hashi Clinic in the monthly Family Planning Committee and district coordination committee meetings and update clinical activities
Coordination with NHSDP and update clinical activities
Personnel Management and Staff Development
Ensure that each staff has job description, and conduct periodic staff performance appraisal.
Arrange training for staff in coordination with NHSDP as per business plan.
Marketing BCC Activities:
Work with Service Promoter to develop and implement a clinic level marketing strategy and plan for each service delivery points
Ensure Service Promoter (SP) conducts health educations sessions for the waiting customers at clinic and at satellite and IPC with community leaders and influential group.
Ensure SP conducts community meeting with intended customers for different service
Conduct community institutions, groups and satellite clinic house owners to promote clinic and it’s services.
Check if the BCC materials are available and used appropriately at clinic and satellite clinics.
Carry out other project related duties as and when assigned by Project Director and NHSDP.
Job Nature Full-time Educational Requirements Master degree/ Graduation degree may be allowed for the long and relevant experienced candidates. Experience Requirements At most 2 year(s) Additional Job Requirements
Age At most 35 year(s)
Competency: Self motivated, time management skill; drive the team to achieve NHSDP goals; must possess the ability to work under pressure; sensitivity to cultural differences and understanding of the political and ethical issues; ability to present, problem- solving analytical skills in clinical program, finance, marketing and MIS; work independently with minimal supervision and ability to coordinate divers activities; should have good command in both written and spoken English and computer skills in operating and MS- office.
Experience: 2-3 years working experience with any non-government organization involved in health service will be given preference. The candidate should have expertise in developing and assist in writing project proposals and business plan, demonstrated ability in facilitating project implementation, monitoring and supervision.
Job Location Anywhere in Bangladesh Salary Range Negotiable Other Benefits Two Festival Bonus & Other benefit as per Donor/ Organization policy

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